You will both provide better customer support and strengthen your two-way conversations. You can get in touch with your customers with order confirmations, delivery notifications and other transactional messages or update them with the latest products and promotional information. Both integration options allow brands to reach their customers at each step of the customer journey. You can choose to create a Viber Chatbot if you want to get a new audience and stay in touch 24/7, or opt for Viber Business Messages to work with your existing client database. We offer two integration options for different company goals. Viber is one of the leading messaging apps today with users in 190 countries all over the world, with the average Viber user is active and engaged, sending over 30 messages and launching the app 12 times daily.ĭefining your business aims is key before launching your business profile on Viber. Opening a Viber business account is a great way to elevate your mobile marketing strategy.

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